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Home » Store » Upwip : All-in-one customer feedback tool

Upwip : All-in-one customer feedback tool

Upwip customer feedback tool dashboard with roadmap, changelog, documentation, and live chat features

TL;DR

Upwip Lifetime Deal

Most product teams know the struggle feedback is everywhere, support tickets, emails, chat messages, social media, random DMs, and pulling it all together feels like a full-time job. When insights are scattered, it’s nearly impossible to know what users actually need, what deserves your attention first, or how to close the loop once a feature finally ships.

That’s exactly the problem Upwip was built to solve.

Instead of juggling five different tools for five different jobs, Upwip brings your entire feedback loop into one place. Collect ideas, let users vote and comment, organize requests, share a public roadmap, announce updates through changelogs, publish docs, write blog posts, and chat with users — all without switching tabs.

Whether you’re a solo founder, an indie hacker, or part of a growing product team, Upwip gives you one clean workspace to listen to your users, decide what to build, ship it, and actually tell people about it.

No more spreadsheets. No more copy-pasting feedback from emails into Notion. No more users wondering if anyone read their suggestion.

Just one connected platform — built for the way modern teams actually work.

Dashboard Images

Upwip customer feedback board for collecting feature requests and bug reports

Upwip public roadmap for tracking planned, in-progress, and completed features

Key Features

  • Collect and manage customer feedback: Centralize ideas, feature requests, bug reports, and product suggestions from multiple channels in one place.
  • Prioritize features based on real demand: Use votes, comments, and engagement data to identify which features should be built first.
  • Build a public product roadmap: Share what is planned, in progress, under review, or completed to keep users informed.
  • Close the customer feedback loop: Connect feedback with roadmap items and changelog updates so users can see how their input leads to real product improvements.
  • Publish product updates through a changelog: Announce new features, improvements, and bug fixes in a clear and organized format.
  • Create a self-service knowledge base: Build documentation, help articles, and tutorials to reduce repetitive support requests.
  • Support users through live chat: Communicate with visitors and customers in real time directly from your website or application.
  • Manage multiple products or agency clients: Create separate workspaces for each product or client and manage feedback, roadmaps, changelogs, blogs, documentation, and support in one platform.
  • Build a product community: Encourage users to submit ideas, vote, comment, follow progress, and participate in product discussions.
  • Create an all-in-one product portal: Combine feedback, roadmap, changelog, blog, documentation, status page, and live chat under one branded custom domain.

Upwip documentation and knowledge base management platform

Upwip changelog dashboard for publishing product updates and releases

Use Cases

  • Feature Request Management: Collect feature ideas from customers, let users vote, and prioritize development based on actual demand.
  • Build in Public: Share product roadmaps and progress updates to keep users engaged and informed.
  • Product Release Communication: Publish changelogs and automatically notify customers when requested features are shipped.
  • Self-Service Customer Support: Create a knowledge base and documentation center that helps users solve common issues independently.
  • Customer Feedback Hub: Gather feedback from emails, chats, support tickets, and conversations into one centralized platform.
  • Startup Product Launches: Collect early user feedback after launch and rapidly improve the product based on customer input.
  • Customer Engagement & Retention: Keep customers involved throughout the product lifecycle with voting, discussions, roadmaps, and updates.

Roadmap

Checkout upcoming features here

Upwip documentation and knowledge base management platform

Upwip live chat widget integrated with feedback and support portal

Deal Terms:

  • Length of access: Lifetime
  • Redemption deadline: 60 days from purchase
  • 30 Days Money Back Guarantee (For Non-Prime Members/Regular Users).
  • 60 Days Money Back Guarantee (For DealMirror Prime Members Only).

Intro Video

Roadmap & Use Cases:

Discount code auto-applied at checkout.

Upwip : All-in-one customer feedback tool

One-time payment. Lifetime access.

What you get in this deal

1 Workspace
Feedback board
Roadmap & Changelog
Blog & Documentation

$79.00/$108.00 27% Saving

Select Plan Check Plan Details


30 Days Money-back Guarantee

Day
Hrs
Min
Sec

TL;DR

Upwip Lifetime Deal

Most product teams know the struggle feedback is everywhere, support tickets, emails, chat messages, social media, random DMs, and pulling it all together feels like a full-time job. When insights are scattered, it’s nearly impossible to know what users actually need, what deserves your attention first, or how to close the loop once a feature finally ships.

That’s exactly the problem Upwip was built to solve.

Instead of juggling five different tools for five different jobs, Upwip brings your entire feedback loop into one place. Collect ideas, let users vote and comment, organize requests, share a public roadmap, announce updates through changelogs, publish docs, write blog posts, and chat with users — all without switching tabs.

Whether you’re a solo founder, an indie hacker, or part of a growing product team, Upwip gives you one clean workspace to listen to your users, decide what to build, ship it, and actually tell people about it.

No more spreadsheets. No more copy-pasting feedback from emails into Notion. No more users wondering if anyone read their suggestion.

Just one connected platform — built for the way modern teams actually work.

Dashboard Images

Upwip customer feedback board for collecting feature requests and bug reports

Upwip public roadmap for tracking planned, in-progress, and completed features

Key Features

  • Collect and manage customer feedback: Centralize ideas, feature requests, bug reports, and product suggestions from multiple channels in one place.
  • Prioritize features based on real demand: Use votes, comments, and engagement data to identify which features should be built first.
  • Build a public product roadmap: Share what is planned, in progress, under review, or completed to keep users informed.
  • Close the customer feedback loop: Connect feedback with roadmap items and changelog updates so users can see how their input leads to real product improvements.
  • Publish product updates through a changelog: Announce new features, improvements, and bug fixes in a clear and organized format.
  • Create a self-service knowledge base: Build documentation, help articles, and tutorials to reduce repetitive support requests.
  • Support users through live chat: Communicate with visitors and customers in real time directly from your website or application.
  • Manage multiple products or agency clients: Create separate workspaces for each product or client and manage feedback, roadmaps, changelogs, blogs, documentation, and support in one platform.
  • Build a product community: Encourage users to submit ideas, vote, comment, follow progress, and participate in product discussions.
  • Create an all-in-one product portal: Combine feedback, roadmap, changelog, blog, documentation, status page, and live chat under one branded custom domain.

Upwip documentation and knowledge base management platform

Upwip changelog dashboard for publishing product updates and releases

Use Cases

  • Feature Request Management: Collect feature ideas from customers, let users vote, and prioritize development based on actual demand.
  • Build in Public: Share product roadmaps and progress updates to keep users engaged and informed.
  • Product Release Communication: Publish changelogs and automatically notify customers when requested features are shipped.
  • Self-Service Customer Support: Create a knowledge base and documentation center that helps users solve common issues independently.
  • Customer Feedback Hub: Gather feedback from emails, chats, support tickets, and conversations into one centralized platform.
  • Startup Product Launches: Collect early user feedback after launch and rapidly improve the product based on customer input.
  • Customer Engagement & Retention: Keep customers involved throughout the product lifecycle with voting, discussions, roadmaps, and updates.

Roadmap

Checkout upcoming features here

Upwip documentation and knowledge base management platform

Upwip live chat widget integrated with feedback and support portal

Deal Terms:

  • Length of access: Lifetime
  • Redemption deadline: 60 days from purchase
  • 30 Days Money Back Guarantee (For Non-Prime Members/Regular Users).
  • 60 Days Money Back Guarantee (For DealMirror Prime Members Only).

Pricing

Tier 1

One-time payment. Lifetime access.

$79.00$108.00


1 Workspace
Feedback board
Roadmap & Changelog
Blog & Documentation
Unlimited posts & users
Unlimited team members
Custom domain
Custom code
All integrations
Remove branding
Advanced analytics
Live Chat widget
Status Page

Tier 2

One-time payment. Lifetime access.

$199.00$348.00


5 Workspaces
Feedback board
Roadmap & Changelog
Blog & Documentation
Unlimited posts & users
Unlimited team members
Custom domain
Custom code
All integrations
Remove branding
Advanced analytics
Live Chat widget
Status Page

From The Founders

Logo

Richard

Founder

Hey, I’m Richard. I’ve been building products for years, and I’ve always struggled with the same problem: managing feedback, keeping users updated, and writing documentation meant juggling five different tools.

I’d have a feedback board on one platform, a changelog on another, a blog hosted somewhere else, and docs scattered across Notion or GitHub. It was a nightmare to maintain, and the worst part was that users never saw the full picture. The feedback loop was fundamentally broken.

The breaking point

I realized that to build products users actually love, you need to stay incredibly close to them. But the friction of jumping between apps made it impossible to have a natural conversation with my community. I wanted one place to listen, build what users want, and keep the feedback loop short.

Building Upwip

That’s why I built Upwip. I wanted an all-in-one tool designed specifically for founders, indie hackers, and product teams. A beautiful suite where Roadmap, Changelog, Blog, Documentation, and Live Chat live seamlessly together.

Upwip isn’t just about reducing your software subscriptions; it’s about connecting the dots. When a user requests a feature on the roadmap, they automatically get notified when it hits the changelog. When they’re stuck in the docs, they can live chat with you right there.

We’re just getting started on this journey, and I’d love for you to join us.

FAQ's

Q: 1. How do I contact support?

A: You can contact support at [email protected]

Q: 2. What is Upwip?

A: Upwip is an all in one platform for product feedback, roadmap, changelog, blog, documentation, status page, and live chat.

Q: 3. Who is Upwip built for?

A: Upwip Customer feedback tool is built for founders, indie hackers, SaaS teams, product managers, startups, agencies, and support teams.

Q: 4. Can I remove Upwip branding?

A: Yes, branding removal is included in the deal plan details above.

Q: 5. What exactly is included in the Upwip suite?

A: Upwip replaces 6 different tools with one unified platform. You get a Feedback Board, a drag-and-drop Roadmap, a Changelog for product updates, a full Documentation (Docs) builder, a Blogging platform, and an in-app Live Chat Widget.

Q: 6. Do I have to use all the modules?

A: Not at all. Upwip is completely modular. If you already have a Blog or Docs site, you can simply disable those modules in your dashboard and only use what you need, like the Feedback board and Live Chat widget.

Q: 7. How does the Live Chat widget work?

A: You install a small snippet of code on your website. Users can use the widget to chat directly with you, search your Documentation, view your latest Changelog updates, or submit Feedback—without ever leaving your app.

Q: 8. Can I use my own custom domain?

A: Yes! You can host your entire Upwip portal (Feedback, Roadmap, Docs, Blog, and Changelog) on your own domain (e.g., updates.yourcompany.com). We also support full branding including custom logos and primary colors.

Q: 9. Do you charge per tracked user or team member?

A: Never. Every plan comes with unlimited team members, unlimited tracked users, and unlimited posts. We only charge a flat rate based on the premium features you need, not how fast you grow.

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