1. How do I contact support?
A. You can contact support at [email protected]
2. How do credits work in Mysmmai?
A. With DealMirror offer you get a fixed number of credits to generate posts – with no limits on accounts or time. For example, 30 credits let you create up to 30 single posts or up to 10 carousels. Your remaining credits are shown on your billing page.
3. Will new features be available after purchase?
A. Yes, All DealMirror customers receive the same new features as regular users.
4. How do you ensure the AI-generated content is unique?
A. Mysmmai creates tailored content based on your business information. For more variety, add detailed product and audience information in the setup.
5. Can I edit the posts generated by Mysmmai?
A. Yes – you can edit text or regenerate content directly in the platform before publishing.
6. What are content pillars, and how do they work?
A. There are 4 content pillars – educational, entertainment, about your business, and promotional – used to plan posts. Publish at least one post from each pillar weekly or use our weekly content planner to activate growth.
7. Does Mysmmai allow posting directly to Instagram?
A. Not yet, but Instagram scheduling is coming soon.
8. What types of businesses is Mysmmai best for?
A. Perfect for service-based businesses without strong visual content – coaches, experts, therapists, consultants, and more. Not recommended for hotels, restaurants, or cafes.
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