Q: 1. How do I contact support?
A: You can contact support at [email protected].
Q: 2. Can we use our own domain?
A: Currently, all feedback boards, roadmaps, and changelogs are hosted directly on the Bettter.app domain (e.g., bettter.app/your-project). This allows us to provide a high-performance, secure, and maintenance-free experience without you needing to manage DNS records or SSL certificates.
Q: 3. Does it support multiple languages?
A: At this stage, the Bettter.app interface and administration dashboard are available in English only. Expanding our language support is on our long-term radar as we grow our global community of makers.
Q: 4. Can the boards be stylized to fit our brand?
A: We understand that brand consistency is vital for your project’s identity. While the current layout is optimized for clarity and speed, we have officially added “Brand Color Selection” to our product roadmap. This upcoming feature will allow you to customize key UI elements to match your brand’s aesthetic, ensuring a seamless transition for your users.
Q: 5. Is there a feedback widget for my website?
A: Bettter.app is designed as a dedicated, standalone destination for your community to gather, vote, and discuss features. By hosting your pages on Bettter, we provide a focused environment that reduces distractions and improves SEO through a high-quality backlink. While we don’t offer an embeddable widget yet, most users simply link to their board from their app’s navigation or footer.
Q: 6. Can I keep my feedback boards private?
A: By default, Better.app boards are public to encourage community engagement and transparency. However, you have full control over the moderation of posts. You can review, edit, or delete feedback to ensure your board remains a constructive space. If you require strictly private internal boards, this is a feature we are considering for future iterations of the platform.
Q: 7. How do I prevent spam or low-quality feedback?
A: Bettter.app includes built-in moderation tools to help you maintain a high-quality feedback loop. As an admin, you can easily manage incoming suggestions and remove duplicate requests and any inappropriate content. This ensures that your roadmap stays focused on the features that truly matter to your core user base.
Q: 8. Is there a limit to the number of users or posts?
A: I believe in supporting your growth, which is why all plans have no limits on the number of users who can vote or the number of feedback posts you can receive. Whether you have ten users or ten thousand, Bettter.app is built to scale with your project’s success without increasing your costs.
Q: 9. What makes Bettter.app different from Canny or Frill?
A: The biggest difference is our philosophy: we prioritize simplicity and affordability for indie makers. While tools like Canny and Frill offer complex enterprise features at high monthly costs, Better.app provides the essential “Big Three” (Feedback, Roadmap, and Changelog) for a single flat fee. We strip away the bloat to give you a fast, effective tool that pays for itself in just a few months.
4 reviews for Bettter: Advanced Customer Feedback Management Tools
Priya Sharma –
Bettter made it easy to collect feature requests without adding another complex tool. The roadmap and changelog in one place is extremely useful. My users now feel involved in the product and engagement improved.
Lucas –
Bettter is lightweight, affordable, and easy to use. Great alternative to expensive feedback tools.
Ahmed Khan –
The UI is very clean and setup took less than 10 minutes.
Jessica Miller –
I launched my product and needed a simple feedback board. Bettter helped me gather ideas from early users and prioritize based on votes. It’s perfect for small teams and indie makers.