Quick Overview

Improve customer communication by adding a real-time interaction feature.
It takes only 30 seconds to get installed
Save developer’s time by providing an easy-to-implement solution to live chat
Seamless integration with Slack and SMS
Alternative to Intercom, Zendesk, and Crip

Makassan Lifetime Deal

Owning a business and engaging in real-time customer interaction can feel overwhelming, right?

Introducing Makassan, a live chat tool designed to improve customer communication on your website through real-time interaction and seamless integration, similar to Intercom. It gives you live chat communication so you can listen to customer problems and resolve them efficiently.

Easy live chat implementation and customization with Makassan saves time and doesn’t require coding skills. It also comes with Slack integration, SMS integration, and a live chat widget powered by Papercups.io— which is ideal for website communication and real-time customer support.

Makassan’s SMS integration makes it easier to reach customers on the go, providing a more versatile communication strategy.

Makassan offers a scalable solution to small businesses or larger enterprises aiming to expand their customer support across multiple channels. By enabling real-time customer support, your business can stand out in the competitive market.

Tutorial Video

Affordable Live Chat Widget with Core Features

Makassan provides core live chat capabilities similar to Intercom but without the hefty price tag. It offers businesses a budget-friendly solution to engage with customers in real-time, enhancing communication and support without compromising on essential features.


Feature-Packed Alternative to Intercom’s Live Chat

Makassan serves as a robust alternative to Intercom’s live chat widget, leveraging the feature-rich open-source system of Papercups.

With Makassan, businesses gain access to one powerful dashboard where you can effortlessly brand and customize your chat widget to align with the website’s aesthetics and branding.

This not only enhances the user experience but also helps in saving developers’ time by providing an easy-to-implement solution for live chat functionality.


Makassan Live Chat


Intercom Live Chat

Budget-Friendly Live Chat Widget

Makassan offers a live chat widget solution that doesn’t break the bank, ensuring businesses can enjoy incredible value without overpaying.

The widget is designed to be quick to configure and install, streamlining the setup process for immediate deployment.

With Makassan, you can coordinate and reply to messages seamlessly across various channels such as chat, email, Slack, and SMS, providing a privacy-focused and open-source alternative to platforms like Intercom.

Due to its adaptable features, businesses can customize the widget to meet their unique needs while still receiving incredible performance from Papercups.io.


Effortless & Cost-Effective Live Chat Solution

Makassan presents itself as a viable alternative to live chat widgets like Intercom, Zendesk, and Crip, leveraging the feature-rich Papercups.io platform. It stands out for its budget-friendly nature and effortless setup process, offering businesses a quick and easy way to embed a live chat widget on their websites.

By reducing communication friction, Makassan ensures that potential customers can instantly interact with businesses, improving overall user experience and customer engagement.


Integrations:

  • Live chat: Makassan, powered by Papercups, to communicate with your visitors to the website
  • Reply and sync from Slack(beta): Direct respond to your customers via Slack and sync messages from your Slack channel
  • Syn message from Gmail(beta): Sync emails from your Gmail inbox using the tool powered by Papercups
  • Respond from Twilio: Use SMS to receive and respond to the messages
  • Sync with Slack (beta): Sync messages from your Slack channels with Makassan powered by Papercups.
  • Reply from Mattermost: Direct response to the customers via Mattermost
  • Use GitHub: Sync and monitor feature requests and problems
  • Sync with Google Sheets(alpha) and HubSpot: Sync customer data with a Google Spreadsheet and HubSpot
  • You can also view and sync customer data across Intercom, Salesforce, and Zendesk

Features:

  • Custom Chat Widget: A customized chat widget that you can embed on your website to talk to your customers
  • Slack Integration: Respond to messages directly via Slack
  • Save Developer’s time: It provides an easy solution for live chat 
  • Low-Cost live chat widget: Budget-friendly chat widget that won’t cost you much
  • Reduce Communication Barriers: Allow potential customers to engage with the business instantaneously 
  • Invite your team: Send invite links to your teammates to connect with your account
  • Synchronize Customer Data: You can view and sync all your customer data through Google Sheets and HubSpot
  • Conversation management: You can assign, close, and prioritize your conversation 
  • Private notes: Send private notes to your whole team
  • Live session viewing: Watch how your customers engage with your web page in real-time

Use Cases:

  • Real-Time Customer Support: Instantly resolve customer queries and concerns with the live chat widget, improving customer satisfaction.
  • Sales Assistance: Engage potential customers in real-time conversations to guide them through the sales process and increase conversion rates.
  • Enhanced Customer Engagement: Offer a convenient and quick way for customers to interact with your business, boosting overall engagement.
  • Pre-Sales Assistance: Address prospects’ questions and objections promptly to encourage them to move forward in the buying journey.
  • Improved User Experience: Provide a seamless and efficient communication channel on your website, enhancing the overall user experience and building trust.


Product Roadmap:

  • Responding via email instead of the dashboard,
  • Knowledge base integration, and
  • AI chatbot integration

Deal Terms:

  • Length of access: Lifetime
  • Redeem your code within 60 days of purchase
  • All future plan updates
  • 30-Days Money-Back Guarantee (For Non-Prime Members and Regular users)
  • 60-Day Money-Back Guarantee (For DealMirror Prime Members Only)

Makassan

One time payment. Lifetime access

$49.00 $49.00
Total Price:
What you get in this deal
  • Affordable live chat tool
  • Customized chat widget
  • Slack and SMS integration
  • Increase customer interaction and engagement

Select Plan

View More Plans
30 day money-back guarantee.
License Tier 1
$49/$99

  • Lifetime access to the Standard Plan
  • Unlimited Seats
  • Unlimited Messages
  • 30 Day Retention
  • For low-traffic websites (any website with < 50k visitors monthly),
  • Share a server with other users
License Tier 2
$199/$499

  • Lifetime access to the Pro Plan
  • Unlimited Seats
  • Unlimited Messages
  • Unlimited Retention
  • For low-traffic websites (any website with < 100k visitors monthly),
  • Share a server with other users
License Tier 3
$999/$1999

  • Lifetime access to the Sole Tenant Plan
  • Unlimited Seats
  • Unlimited Messages
  • Unlimited Retention
  • For low-traffic websites (any website with < 150k visitors monthly),
  • Share a server with other users
From The Founders

No Testimonials Found

FAQs

  • Question:- Does Makassan LTD provide support?

    - Makassan LTD offers limited integration customer support via email at hello@makassan.com


  • Question:- What is papercups.io?

    - An incredible feature-rich open-source live chat software that was backed by Y-Combinator. They also have a hosted version with more features if you wish to use them. Makassan is a trimmed-down version where the core, essential live chat widget is the main product.

  • Question:- What is a shared server? What does it mean?

    - To keep the cost as low as possible, for websites with low traffic, there is no need to pay an insane amount of money for a simple live chat widget for a website, and so with fewer requests, you can share a server with other users. Your Makassan instance runs in 2 containers, isolated from other users.

  • Question:- Is my data safe on a shared server?

    - Absolutely! Every user runs in their own 2 containers and nobody can view the other user’s data. Containers are isolated and the data storage is separated by folders.

  • Question:- Can I get an invoice for my subscription under my company name?

    - Yes, you can. Just send us an email at support@dealmirror.com and we will take care of this.

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