Cloudbrand : White-Label Cloud Storage & Brand Management for Agencies

1. How do I contact support?
– You can contact support at [email protected]

2. What is Cloudbrand?
– Cloudbrand is a white-label cloud storage, file sharing, and digital asset management software for digital agencies. It’s like Brandfolder and Dropbox combined into a single platform, but designed for small teams who desperately want to showcase themselves when sharing creative and brand assets with clients instead of traditional providers like Google Drive.

3. Who uses Cloudbrand?
– Cloudbrand serves digital agencies, creative professionals, and marketing teams who want to maintain a professional brand image when sharing files with clients. Their platform is particularly valuable for digital marketing agencies, web development firms, design studios, brand consultancies, and creative professionals who need to maintain a premium image with their clients. The key difference is complete brand control—you can customize everything with your logo, colors, domain, and email notifications to create an experience that feels like your own custom-built platform.

4. How do brand portals work?
– Each plan includes customizable brand portals for different clients or projects. These portals serve as unique spaces to store, manage, and showcase brand assets like logos, fonts, colors, and product images. With built-in client collaboration, you can allow clients to access and edit their portals, and soon, you will be able to set up custom domains, offer your client editing access, and even charge them for this feature, creating their own mini SaaS offering.

5. Do recipients need to create accounts?
– No, you have complete control over how people access your files. For quick sharing, you can send public links that don’t require any login. For more secure sharing, you can add password protection without requiring accounts. When you want to give clients ongoing access, you can create branded accounts for them in your portal. The best part is that they’ll feel like they’re logging into your agency’s platform, not a third-party service.

6. How much storage is included?
– Their lifetime plans are designed to grow with your agency. The Lifetime basic plan includes 250 GB storage and 25 brand portals, perfect for growing agencies. Their Lifetime Pro plan offers 500 GB storage and 50 brand portals for established agencies. The Plus plan provides 2TB storage and 100 brand portals for larger operations. All plans include unlimited clients and include between 10 to 50 team members, so you never have to worry about per-user fees.

7. Can Cloudbrand be used for personal use?
– Cloudbrand is built specifically for professional use by digital agencies and creative teams. Their features focus on brand management, client collaboration, and professional file sharing. While you could use it for personal storage, you’d be paying for many professional features you don’t need. For personal use, we recommend traditional cloud storage solutions that are better suited for individual needs.

8. What happens if I need more storage?
– As a lifetime customer, you’ll have special upgrade pricing available when you need more storage. You can easily upgrade to a larger plan or purchase additional storage packs when available. Their support team can help you plan your storage needs and find the most cost-effective solution for your agency.

9. What are the file size limits?
– You can upload files up to 5GB in size, which meets most agency needs. There is no limit on the number of files you can store or share within your storage quota, and you don’t have to worry about bandwidth restrictions. We are working to increase this file size limit soon, and as a lifetime user, you will be included in all future updates.

10. How secure is Cloudbrand?
– Security is fundamental to their platform. They have built Cloudbrand on enterprise-grade infrastructure powered by Cloudflare, ensuring your data is always protected. Your files are stored with Cloudflare, utilizing their military-grade infrastructure accessible to all Cloudbrand users. You can protect sensitive files with passwords, track who accesses specific files, and control your data completely.

11. How do I add (and remove) team members?
– You can easily add your team members, freelancers, and collaborators to your Cloudbrand workspace. You don’t have to worry about paying per user—the early adopters plan of Cloudbrand comes with 3 team members at no extra cost. With role management, you can decide who in your team can upload files and folders, access files, clients, and access other settings.

12. Can I see your roadmap?
– Yes, you can check it out here: https://feedback.cloudbrand.io/b/90p114z0/feature-ideas

13. What is a cloud storage service?
– A cloud storage service is an online platform that allows you to store your digital files securely on remote servers. Instead of storing files on your computer’s hard drive, you can access them from any device with an internet connection.

14. What is a file sharing service?
– A file-sharing service lets users share files with others online. It uses cloud storage to host files and lets users share many files of any size at once. Cloudbrand is a file-sharing service made especially for digital agencies to easily store and share files with their clients.

15. What is a digital assets management (DAM) service?
– A Digital Asset Management (DAM) service is a solution that helps organizations store, organize, find, retrieve, and share digital content. It’s particularly useful for managing large collections of digital assets like images, videos, documents, and other media files with proper categorization, tagging, and access controls.

16. Does Cloudbrand combine all these services?
– Yes, Cloudbrand combines cloud storage, file sharing, and digital asset management in one simple and beautiful app specifically designed for digital agencies’ needs.