Makassan : The Ultimate Live Chat Widget Solution (Tier 2)

Quick Overview

Customizable live chat widget that enables real-time communication with customers directly on your website.

Alternative to :

Seamless integrations with Slack and SMS, providing multiple channels for efficient customer interactions.

Best For: - Businesses looking to enhance customer engagement, increase sales, and improve overall customer satisfaction.

Makassan Lifetime Deal

Many businesses struggle with the high costs and complexities of live chat solutions like Intercom and Zendesk, making it challenging to offer real-time customer support.

Existing options often come with hefty monthly charges, complex setups, or inefficient performance, making them impractical for smaller businesses or startups.

Meet Makassan Lifetime Deal aims to improve customer communication on websites through real-time interactions and integrations.

It comes with services like Slack and SMS and the Papercups.io-powered live chat widget.

Tutorial Video

 

Affordable Live Chat Widget with Core Features

Makassan provides core live chat capabilities similar to Intercom but without the hefty price tag. It offers businesses a budget-friendly solution to engage with customers in real time, enhancing communication and support without compromising on essential features.

Feature-Packed Alternative to Intercom’s Live Chat

Makassan serves as a robust alternative to Intercom’s live chat widget, leveraging the feature-rich open-source system of Papercups.

With Makassan, businesses gain access to one powerful dashboard where you can effortlessly brand and customize your chat widget to align with the website’s aesthetics and branding.

This not only enhances the user experience but also helps in saving developers’ time by providing an easy-to-implement solution for live chat functionality.

Budget-Friendly Live Chat Widget

Makassan offers a live chat widget solution that doesn’t break the bank, ensuring businesses can enjoy incredible value without overpaying.

The widget is designed to be quick to configure and install, streamlining the setup process for immediate deployment.

With Makassan, you can coordinate and reply to messages seamlessly across various channels such as chat, email, Slack, and SMS, providing a privacy-focused and open-source alternative to platforms like Intercom.

Due to its adaptable features, businesses can customize the widget to meet their unique needs while still receiving incredible performance from Papercups.io.

Effortless & Cost-Effective Live Chat Solution

Makassan presents itself as a viable alternative to live chat widgets like Intercom, Zendesk, and Crip, leveraging the feature-rich Papercups.io platform. It stands out for its budget-friendly nature and effortless setup process, offering businesses a quick and easy way to embed a live chat widget on their websites.

By reducing communication friction, Makassan ensures that potential customers can instantly interact with businesses, improving overall user experience and customer engagement.

Integrations:

  • Live chat: Chat with users on your website via Makassan powered by Papercups.
  • Reply from Slack: Reply to messages from your customers directly through Slack.
  • Gmail (beta): Sync messages from your Gmail inbox with Makassan powered by Papercups.
  • Twilio: Receive and reply to messages over SMS.
  • Sync with Slack (beta): Sync messages from your Slack channels with Makassan powered by Papercups.
  • Reply from Mattermost: Reply to messages from your customers directly from Mattermost.
  • GitHub: Sync and track feature requests and bugs with GitHub.
  • Google Sheets (alpha): Sync customer data to a Google spreadsheet.
  • HubSpot: View and sync customer data from HubSpot
  • Intercom: View and sync customer data from Intercom
  • Salesforce, Zendesk, and Jira (Coming soon)

Features:

  • Custom chat widget: a customizable chat widget you can embed on your website to talk to your customers.
  • Slack integration: Connect with Slack so you can view and reply to messages directly from a Slack channel.
  • SMS integration: reply to incoming SMS messages directly.
  • Markdown and emoji support: Use markdown and emoji to add characters to your messages.
  • Invite your team – Send invite links to your teammates to join your account.
  • Conversation management: close, assign, and prioritize conversations.
  • Private notes: Send private notes that you share with your team.
  • Customer and conversation tags: organize your customers and conversations with custom tags and labels.
  • Live session viewing: Watch how your customers interact with your webpage in real-time.

Use Cases:

  • Real-Time Customer Support: Resolve customer queries and concerns instantly with the live chat widget, improving customer satisfaction.
  • Sales Assistance: Engage potential customers in real-time conversations to guide them through the sales process and increase conversion rates.
  • Enhanced Customer Engagement: Offer a convenient and quick way for customers to interact with your business, boosting overall engagement.
  • Pre-Sales Assistance: Address prospects’ questions and objections promptly to encourage them to move forward in the buying journey.
  • Improved User Experience: Provide a seamless and efficient communication channel on your website, enhancing the overall user experience and building trust.

Product Roadmap:

  • Responding via email instead of the dashboard,
  • Knowledge base integration, and
  • AI chatbot integration

Deal Terms:

  • Length of access: Lifetime
  • Redeem your code within 60 days of purchase
  • All future Standard (Tier 1), Pro (Tier 2) & Sole Tenant (Tier 3) plan updates
  • If the plan name changes, the deal will be mapped to the new plan name with all accompanying updates.
  • 30-Days Money-Back Guarantee (For Non-Prime Members and Regular users)
  • 60-Day Money-Back Guarantee (For DealMirror Prime Members Only)

Original price was: $499.00.Current price is: $199.00.

What you get in this deal

    • Unlimited Seats
    • Unlimited Messages
    • Unlimited Retention
    • For moderate traffic websites

Makassan LTD

Tier 1

$ 49 LTD

$99

Makassan LTD

Tier 2

$ 199 LTD

$499

Makassan LTD

Tier 3

$ 999 LTD

$1999

Frequently Asked Questions

Questions:- Does Makassan LTD provide support?

– Makassan LTD offers limited integration customer support via email at [email protected]

Questions:- What is papercups.io?

- An incredibly feature rich open source live chat software that was backed by Y-Combinator. In fact they also have their hosted version with more features if you wish to use them. Makassan is a trimmed down version where the core essential live chat widget is the main product.

Questions:- What is a shared server? What does it mean?

- In order to keep the cost as low as possible, for websites with low traffic, there is no need to pay an insane amount of money for a simple live chat widget for a website, and so with less requests, you can share a server with other users. Your Makassan instance runs in 2 containers, isolated from other users.

Questions:- Is my data safe on a shared server?

- Absolutely! Every user runs in their own 2 containers and nobody can view the other user's data. Containers are isolated and the data storage is separated by folders.

Questions:- Can I get an invoice for my subscription under my company name?

-Yes, you can. Just send us an email at [email protected] and we will take care of this.

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