RateMy Service : Quickly & Easily Track Your Customer Satisfaction

Rate My Service Lifetime Deal

It was built for any business that does sales/support activities and/or communicates to their customers via email.

See it in action here!

• Sales teams
• Customer support teams
• Reservation teams
• Admin teams

RateMyService Lifetime Deal is a customer satisfaction (CSAT) solution designed to help businesses insert surveys in agent or staff email signatures.

Review Video

Rate My Service Introduction Video

Rate My Service Dashboard Video

 

RateMyService is a customer satisfaction (CSAT) solution designed to help businesses insert surveys in agent or staff email signatures.

 

Product Overview Images

Customer Feedback

Customized Surveys

Reporting

Survey Forms

Survey

 

Easy To Setup & Use

Customize Your Widget

Make your surveys fun, intuitive, and unique to your brand and vision

• Change text size & color
• Choose your rating icons
• Add your logo

Add Users Quickly

We have the fastest setup process in the industry, which means you can get customer feedback quickly.

• Import from G-Suite
• Import from Office-365
• Import from CSV
• Add one-by-one (manually)

 

Copy & Paste to Use

Embed them directly in your existing email with a click of a button – our solution is to copy & paste them simply.

• Add to G-Suite (Gmail)
• Add to Office-365 / Microsoft Outlook
• More integrations coming

Start Getting Feedback

Every email becomes a channel for your customer to give you feedback & help you grow.

• Clients can now give feedback in 1-Click
• You decide who gets notified
• Know where the issues are

Track Feedback

Responding to feedback is critical to maintaining healthy client relationships and preventing dissatisfaction

• Filter by agent, date, or rating
• See the details of each response
• Respond to issues immediately

Study Trends

It’s important to know how well you are doing. Your Reporting tab is the place where all your stats live.

• Track how your company is doing
• See how each user is performing
• View all history of performance

Key Features of Rate My Service

1. Highly customizable survey
2. Quickly add users with G-Suite & Office 365 integrations or by using CSV
3.  Email notifications for completed customer surveys
4. Easy to read reporting/dashboard

Benefits of Rate My Service

• Celebrate awesomeness:- Identify your top staff performers and celebrate their awesomeness!
• Remove “dead wood”:- Quickly identify your worst performers and help them grow!
• Peace of mind:- Your customers can instantly connect with a manager when balls are dropped.
• Time saver:- No more need to monitor/inspect your staff mailboxes.
• Become better:- Watch your team “fly higher” as a result of an email signature CSAT.

 

 

Vendor Testimonial

 

“Our greatest asset is the customer! Treat each customer as if they are one of us!”

 

Check Out Some Golden Words From Our Customer

 

View Honest Review

 

Facebook Reviews

Plan Details

• 50 Users/agents/staff
• Unlimited Administrators
• Unlimited Customers
• Unlimited Surveys
• Unlimited Responses
• Unlimited Email alerts
• GDPR Compliant

RoadMap

• Automated/scheduled email reporting
• Integrations with Ticketing (e.g. ZenDesk) and CRM’s (SalesForce) systems
• Integrations with Email Signature software (E.g. CodeTwo)
• Post Resolution Surveys E.g. An email to the client requesting feedback once a ticket has been closed. This will require integration with ticketing systems like ZenDesk.
• Single Form Surveys. This is a webform that has the full (all three faces) survey in a web link. The short URL can be used in an SMS to the client (E.g. customers who use SMS to notify and close off tickets).
• Net Promoter Score (NPS) surveys
• Customer Effort Score (CES) surveys

Deal Terms:

• Length of access: Lifetime.
• Redemption deadline: 60 days from purchase
• 60-days money-back guarantee.