RateMy Service : Quickly & Easily Track Your Customer Satisfaction
Rate My Service Lifetime Deal
It was built for any business that does sales/support activities and/or communicates to their customers via email.
See it in action here!
- Sales teams
- Customer support teams
- Reservation teams
- Admin teams
RateMyService Lifetime Deal is a customer satisfaction (CSAT) solution designed to help businesses insert surveys in agent or staff email signatures.
Rate My Service Introduction Video
Rate My Service Dashboard Video
RateMyService is a customer satisfaction (CSAT) solution designed to help businesses insert surveys in agent or staff email signatures.
Product Overview Images
Easy To Setup & Use
Customize Your Widget
Make your surveys fun, intuitive, and unique to your brand and vision
- Change text size & color
- Choose your rating icons
- Add your logo
Add Users Quickly
We have the fastest setup process in the industry, which means you can get customer feedback quickly.
- Import from G-Suite
- Import from Office-365
- Import from CSV
- Add one-by-one (manually)
Copy & Paste to Use
Embed them directly in your existing email with a click of a button – our solution is to copy & paste them simply.
- Add to G-Suite (Gmail)
- Add to Office-365 / Microsoft Outlook
- More integrations coming
Start Getting Feedback
Every email becomes a channel for your customer to give you feedback & help you grow.
- Clients can now give feedback in 1-Click
- You decide who gets notified
- Know where the issues are
Responding to feedback is critical to maintaining healthy client relationships and preventing dissatisfaction
- Filter by agent, date, or rating
- See the details of each response
- Respond to issues immediately
It’s important to know how well you are doing. Your Reporting tab is the place where all your stats live.
- Track how your company is doing
- See how each user is performing
- View all history of performance
Key Features of Rate My Service
- Highly customizable survey
- Quickly add users with G-Suite & Office 365 integrations or by using CSV
- Email notifications for completed customer surveys
- Easy to read reporting/dashboard
Benefits of Rate My Service
- Celebrate awesomeness:- Identify your top staff performers and celebrate their awesomeness!
- Remove “dead wood”:- Quickly identify your worst performers and help them grow!
- Peace of mind:- Your customers can instantly connect with a manager when balls are dropped.
- Time saver:- No more need to monitor/inspect your staff mailboxes.
- Become better:- Watch your team “fly higher” as a result of an email signature CSAT.
“Our greatest asset is the customer! Treat each customer as if they are one of us!”
Check Out Some Golden Words From Our Customer
- 50 Users/agents/staff
- Unlimited Administrators
- Unlimited Customers
- Unlimited Surveys
- Unlimited Responses
- Unlimited Email alerts
- GDPR Compliant
- Automated/scheduled email reporting
- Integrations with Ticketing (e.g. ZenDesk) and CRM’s (SalesForce) systems
- Integrations with Email Signature software (E.g. CodeTwo)
- Post Resolution Surveys E.g. An email to the client requesting feedback once a ticket has been closed. This will require integration with ticketing systems like ZenDesk.
- Single Form Surveys. This is a webform that has the full (all three faces) survey in a web link. The short URL can be used in an SMS to the client (E.g. customers who use SMS to notify and close off tickets).
- Net Promoter Score (NPS) surveys
- Customer Effort Score (CES) surveys
- Length of access: Lifetime.
- Redemption deadline: 60 days from purchase
- 60-days money-back guarantee.