LabiKnow Lifetime Deal
We know how time-consuming and challenging supporting customers can be. Answering questions fast and keeping your customers up to date is key.
These days it is very hard to find good help. You all have some FAQ docs on one page, a support page, video tutorials on YouTube, and an updates page hidden somewhere on your website.
There is a tool that helps you to build a customizable knowledge base, embeddable help widget, and a changelog in one platform.
Meet LabiKnow Lifetime Deal
LabiKnow is Knowledge Base Software built for SaaS, Tech, eCommerce, and other niches. Our goal is to provide every business with easy-to-use and scalable knowledgebase software. Keeping a centralized knowledge base allows companies to onboard customers faster and have all team members on the same page.
Whenever you have a new process, feature, detail that play role in a product or service you need to create an article that answers 3 essential questions:
1 – What is this feature, tool, or service for; 2 – How does it work? 3 – And why should I use it? Cases.
This way not only do you educate your customers and answer obvious questions about your service or product. But you also gather customer feedback and reactions which give you the most valuable business strategy insights When you know how your customers react to your product, you can change it, take the right direction and scale your business exponentially.
Knowledgebase should be a priority in your business operations if you want to grow and make your customers happy. Even if you are using a live chat or chatbot, you still need knowledgebase software as a source of macros and customer help information you can use when replying to them.
But as you might have already noticed Labiknow Knowledge base is an All-in-one solution as it comes with the KnowledgeBase, Help Center Portal, Help Center Website Builder, Embeddable Help Widget, Announcements & Updates feed, Public Roadmap, and Feedback Collection instruments.
Use Labiknow to assist your customers, to answer their questions, to resolve issues, to onboard, to educate, to provide tutorials, to write help articles, to update, to send announcements. Use Labiknow knowledge base with your chat software, chatbot software, helpdesk software, emails, tickets, and more.
Pros of self-service customer support portal with announcements & roadmap.
for your business to create customer support help articles, onboarding guides, help docs, technical guides, answers to frequently asked questions.
Add photos, videos, tutorials, call to action buttons, highlight important parts, add code examples.
to establish an official channel of communication with your customers.
Helps you reduce the number of incoming customer support requests by up to 80%.
Save on excessive customer support agents with LabiKnow’s self-service customer support solution.
for publishing release notes, user announcements for the changelog, improvement updates, downtime and maintenance updates, updates on bug fixes, new feature updates. You name it but your customers will love the dedication to keeping them constantly up to date with your product or service news. That way you show your clients that you care about them. And as you probably know customer care and customer service are key to the success of your business.
Showing customers that their opinion matters is another indicator of a customer-oriented and healthy company.
Build your product with your customers.
Keeping your customers involved in the whole process makes them closer to your company and rapidly builds up your community of devoted users.
allows companies to measure customer satisfaction and overall customer experience with your company’s product or service.
Labiknow Knowledge Base comes with an option to send your website users surveys. Which allows you to assess how likely your customers are to recommend your company’s product or service to others.
are more precise indicators and essential customer satisfaction with the help articles your team publishes in the knowledgebase, announcement updates you share with your customers.
Use this information to make your product or service a better one. As well as make your knowledge base help articles flawless in self-serving your customers with 100% satisfaction.
analytics gives you valuable reports on customer interaction with your product or service.
Understand your customer issues by looking at statistics and what kind of answers or guides they are looking for. Know exactly what keywords they are searching with, to understand the intent. Watch out for failed searches, they are indicators of missing help articles in your knowledge base. Use this data to be excellent at customer support. Help your customers understand how your product or service works. What they need to do and how in every particular situation that they may face when interacting with your company.
If there is a failed search, it will be displayed in the dashboard. So if you see many failed searches on similar topics (keywords), you can go ahead and create a designated article to cover the topic.
-LabiKnow provides customer support via [email protected]
-Helpdesk is the page on your website which your customers or end users turn to, when they search for information and customer support related to your product or service.
Helpdesk is the center of communication between customers and business. It helps significantly reduce the number of repetitive incoming requests (tickets, emails) with similar questions. Self service helpdesk is a bliss and time savior for any online business. And it increases the overall customer support satisfaction level, as users are provided with resourceful, organized and easily searchable information and answers to their questions or concerns.
–We offer a 60-day refund promise should you not be happy with your purchase – we feel letting you try the full experience with the freedom to refund, is better than giving you a limited trial version.
-As per our agreement with the vendor, once you redeem your code then you’ll get lifetime access to the tool. (Lifetime means – Lifetime of the product).
We do our level best to provide you the latest deals at an affordable price but as a third party, we can’t control what happens on the vendor’s side.
In a few cases, our partners get acquired or stop their services and in such unfortunate situations where the product does not last long, there is not much DealMirror can do about it. So, it’s suggested to check the tool thoroughly once you redeem your code and if you are fully satisfied with the tool then keep it otherwise you have 60 days for refund.
-Yes, you can. Just send us an email at [email protected] and we will take care of this.
Gopal – September 1, 2021
Easy-to-use and scalable knowledgebase software with a lot of great functions, like help center portal, website builder, embeddable help widget, and others.
Paul – September 1, 2021
Very Interesting and useful. Here everything was very simple to use. All things are possible to understand only in 10-15 minutes without watching any tutorials.
Rishi – September 1, 2021
I find this tool very useful as Labiknow knowledge base with my various software, emails, tickets, and other functions. It’s a huge Help Center Portal with Knowledge Base, Announcements, Self Service Support Widget, Public Roadmap, and Feedbacks.
Ahmed – September 1, 2021
The knowledge base and help center drew us to try the product. It has delivered on all of its claims as well as been reliable and easy to set up.
Jim – September 1, 2021
Can I create a knowledge base with unlimited articles, can I embed it on my site?
Admin – September 1, 2021
Yes, you can create unlimited articles and add them to your custom domain.
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